FAQ

FAQ

What types of medical and pandemic protection products do you offer?

We provide a variety of medical and pandemic protection products, including but not limited to:

  • Face Shields
  • Protective clothing
  • Gloves


What are the recommended uses for your disposable gloves?

Our disposable medical gloves are suitable for:

  • Medical use (Hospitals, clinics, dental care)
  • Food handling (Gloves that meet food safety standards)
  • Laboratory & chemical protection
  • Daily personal protection and pandemic prevention

Choose the appropriate material based on your needs (e.g., nitrile gloves for chemical resistance, latex gloves for a better fit).


Do you accept bulk orders?

Yes, we provide bulk ordering services for medical institutions, clinics, businesses, schools, and government agencies. We also offer customized quotes and invoices. Please contact our sales team for more details.


How can I place an order?

You can place an order through the following methods:

  • Website
  • Phone orders
  • Contacting customer service via WhatsApp / Email


What payment methods do you accept?

We accept the following payment methods:

  • Credit cards
  • Bank transfer / ATM payment
  • Cash on delivery


How long does shipping take?

  • Local delivery: 1-3 business days
  • Store pickup: 2-5 business days


Can I return or exchange a product?

Due to hygiene reasons, medical and pandemic protection products cannot be returned or exchanged, unless there is a defect or the wrong item was shipped.

If you receive a damaged or defective product, please contact us within 7 days, and we will arrange a replacement or refund.